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Typical deployment time ranges from a few days to a week, depending on installation requirements and site preparation. Once installed and connected to the network, your node will appear on the Xplug map within 24 hours.
Installation requires appropriate electrical service (dedicated circuit) and either a wall or pole mounting location. Professional installation by a licensed electrician is recommended for hardwired connections. NEMA plug installations offer more flexibility but still require proper electrical infrastructure.
NEMA 4 rating indicates the enclosure is dustproof and waterproof, suitable for outdoor installation in all weather conditions. This ensures reliable operation even in harsh environments with rain, snow, dust, and wind.
The Silk Series Home Wallbox supports Wi-Fi, Bluetooth, and Ethernet connectivity. This triple-connectivity approach ensures reliable network connection regardless of your site's internet infrastructure. You can manage and monitor your node through the Xplug platform using any of these connection methods.
The unit uses SAE J1772 (Type 1) connector, the standard connector for Level 2 charging in North America. This connector is compatible with all electric vehicles sold in the US and Canada, excluding Tesla vehicles (which require an adapter).
The Silk Series Home Wallbox comes with a 2-year warranty covering manufacturing defects and component failures under normal operating conditions. Warranty details and service information are provided upon purchase.
The Silk Series Home Wallbox is designed with future integration in mind. The hardware and firmware architecture support additional modules for battery storage, solar generation, vehicle-to-grid (V2G) capabilities, and virtual power plant (VPP) participation. Specific upgrade paths and timing will be announced as these programs become available. Early node operators will have priority access to upgrade programs.